Our high-quality stainless steel travel mugs have a 14 ounce capacity, brushed metal finish and features a metal Firefighter emblem.
How long will my items take to ship?
Most of the items we sell will ship within 1-2 business days from the date ordered. Every item on our website will tell you how long it takes to ship under the availability section when that item.
Once an item leaves the warehouse, Regular Ground shipments will be in transit for 2-5 business days & expedited shipments will be in transit for 1-3 business days.EXPEDITED SHIPPING:
If you order an item and select next day air or 2-3 day service, those orders need to be placed before 3 p.m. EST. to ship the same day. NOTE: Some items we ship ship factory direct and take extra time to ship out. Expedited shipping does not speed up this processing time it ONLY speeds up the transit time. When viewing an item on our website this processing time is outlined under the availability section.
You can click the "Estimated Delivery Dates" link next to the add to cart button on each product page to get an idea of when your merchandise will arrive to you.
How much does shipping cost?
Our shipping charges are automatically calculated by our shopping cart after you enter your shipping information. Our shipping rates are based on the total cost of merchandise in your order:
Flat Rate Ground Shipping To The Lower 48 States*To obtain the shipping costs to Hawaii, Alaska, APO addresses & also for expedited shipping, please add your items to the shopping cart, enter your shipping address and use our shipping calculator for current rates.
|Order Amount||Regular Ground Cost
|Orders $1,500 or More||$150
*We do not ship internationally at this time.
What shipping Methods do you use?
Depending on the size of your order, your location & where it is shipping from, your order will ship using UPS, FEDEX or The Post Office(USPS). If you have any special shipping instructions please let us know ahead of time by emailing us or typing them into the comments section when placing your order.
NOTE: We do ship next day air and 2-3 shipping however some items we sell are made to order or factory direct & take additional time to process. Selecting next day air or 2-3 day shipping will not speed this processing time up only the transit time. You can see how long it takes an item to process by checking the availability section when viewing the item & viewing the estimated delivery dates link.
Will all my items ship together?
Orders with multiple items may ship from multiple warehouses. In these instances you will receive multiple tracking numbers via email as the items ship.
Where do you ship from?
In some cases we use 3rd party warehouses or the manufacturer themselves to supply and ship our products to our customers.
What If I Need to Change or Cancel My Order?
If you need to cancel or change your order, please contact us as soon as possible. We will do everything we can to try to accommodate your request. However, please note that our processing and fulfillment goals are designed to get orders on their way quickly and efficiently. Therefore, it may not always be possible to change or cancel an order once it has been placed.
ADDRESS CORRECTION FEES
Please make sure you provide the accurate ship to address when placing the order. If UPS has to correct the address in anyway while shipping the item by changing the zip code or if it is missing the apartment # etc... they will charge a fee at the customers expense.